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Fundamentals of business practice

success stories

Goal

Develop the commercial skills of employees whose efficiency is essential

Customer

Consulting firm and ESN whose sectors of activity are very competitive

Expectations

The fundamentals of business relationships
Give a central place to the sense of humanity and conviviality

Strenghts

Clearly defined business functions
An appetite for sales
A taste for experimentation and putting it into practice. To Do, to do, to do To Do, to do, to do

Success

  1. Greater awareness of what drives them personally and the different drivers of their clients.

  2. Basic tools to increase the efficiency of customer interactions

  3. Everyone develops capabilities and motivation to prepare for each customer interaction and gains impact.

CLIENTS TESTIMONIALS

I appreciate the work on real cases – the interesting situations – the open discussion and the continuous feedback from the facilitator.

The actions to take to improve are simple to apply. We clearly identify the different techniques to increase skills in sales methods.

I particularly liked the fact that the sessions were very interactive and that we covered both sales psychology and methodology, with real-life simulations.

Simulations, the relevance of comments, and learning how to become better, more convincing, despite our concerns as salespeople!

The fact that we changed roles from the outset on feedback, I found, enabled us to be much more involved.